One real run, step by step.
Status request: what is the current customer impact, what are you doing, and when is the next update? Reply in this thread.
Status request: what is the current customer impact, what are you doing, and when is the next update? Reply in this thread.
Status: Not recovered yet.
Impact: Orders requests are still failing; the monitor is still in Alert.
Action: the fix is merged and deployed. Watching the backlog drain. Recovery not confirmed.
Next update: in about 1 minute.